My friend Mary Hiland writes about how changing her home helps her think about leading through change in a nonprofit. Good stuff!
For change efforts in organizations to be successful the need for change must be felt. There needs to be a sense of urgency. People need to get uncomfortable with the status quo. For us, learning that the housing market would slow down and prices would likely drop as we entered summer months created a sense of urgency we felt. When you want to create change, think about how you can reach people emotionally and create that felt urgency.
Assessment, then, needs to result not just in rational evidence, but in an emotional response that supports (or not) the change you are considering.